Posted: 165 days ago | Total Views: 1166
FULL TIME

International Cruise Reservation

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  •    Mumbai
  •    Experience : 3 years
  •    Job ID : SHM/26/45
  •   Salary : As per market standards

Openings : 1

Job Description


We are hiring a Back Office Executive – International Cruise Reservations for a leading Shipping Company. This is an excellent opportunity for professionals with cruise industry experience to manage international cruise bookings, reservation support, travel documentation, and customer service operations.

Key Responsibilities:

  • Handle end-to-end international cruise reservations and booking processes
  • Manage booking modifications, cancellations, payments, and itinerary updates
  • Coordinate with cruise lines, travel partners, and internal teams to ensure seamless reservation management
  • Verify travel documentation and ensure compliance with international travel regulations
  • Maintain accurate booking records and reservation data in company systems
  • Assist customers and stakeholders with reservation-related queries and support requests
  • Monitor booking schedules, payment status, and operational deadlines
  • Ensure high levels of service quality and operational accuracy

Requirements:

  • Minimum 3 years of experience in back-office operations within the Cruise Industry
  • High School Diploma or equivalent (Bachelor's degree in Tourism, Business Administration, or a related field will be an added advantage)
  • Experience in handling international cruise bookings, payments, and itinerary management
  • Knowledge of AMADEUS and international travel regulations is preferred
  • Strong organizational and multitasking skills
  • Excellent communication and customer service skills

About the Role / Company:

The hiring company is a leading organization in the shipping and cruise industry, offering specialized travel and reservation services. This role provides an opportunity to work in an international environment while managing global cruise reservations and delivering exceptional customer support.





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